Privacy Policy


The Franchise Consulting Company (FCC)


Effective Date: 1/1/2024


At The Franchise Consulting Company (“FCC,” “we,” “our”), we operate at the intersection of opportunity and execution—connecting individuals with the right franchise businesses and guiding them through the process.


That requires trust.


This Privacy Policy explains how we collect, use, share, and protect your information across all FCC platforms, consultants, and affiliated companies.



By using our services, submitting your information, or engaging with an FCC consultant, you agree to the practices described below.


1. Information We Collect

We collect information to understand your goals and match you with the right opportunities.

Information You Provide

This may include:

  • Name, email address, and phone number
  • Mailing address and geographic preferences
  • Financial and investment range information
  • Employment background and experience
  • Franchise interests and preferences
  • Responses to our Confidential Questionnaire (CQ) and other forms

Consultation & Engagement Data

During your work with FCC:

  • Notes from calls, meetings, and consultations
  • Brand introductions and interest tracking
  • Territory checks and availability data
  • Deal progress and transaction status

Automatically Collected Information

When you interact with our websites or systems:

  • IP address and device data
  • Browser and usage behavior
  • Pages visited and links clicked
  • Cookies and tracking technologies

Information from Third Parties

We may receive data from:

  • Franchise brands and franchisors
  • Marketing and advertising partners
  • Referral sources and events
  • Public or commercially available data providers


2. How We Use Your Information

We use your information to guide you through the franchise discovery and decision-making process.

This includes:

  • Matching you with franchise opportunities aligned with your goals
  • Connecting you with FCC consultants and franchise brands
  • Conducting territory checks and availability assessments
  • Facilitating introductions, calls, and discovery days
  • Managing deal flow and transaction processes
  • Providing guidance, education, and support
  • Sending updates, recommendations, and relevant opportunities
  • Improving our systems, processes, and performance


3. AI, Automation & Communications

FCC operates with a modern communication stack that includes automation and AI to increase speed, responsiveness, and effectiveness.

How We Communicate

We may contact you via:

  • Email
  • Phone calls (including AI-generated or prerecorded voice)
  • Text messages (SMS/MMS)
  • Chatbots and messaging platforms

These communications may be:

  • Human-generated
  • AI-assisted
  • Fully automated

What This Means

Our systems may:

  • Follow up on inquiries or incomplete applications
  • Schedule calls with consultants
  • Recommend brands based on your profile
  • Provide updates throughout the process
  • Re-engage you over time as new opportunities arise

Your Consent

By submitting your information or engaging with FCC, you consent to receiving communications through these channels, including automated and AI-powered outreach.

Consent is not a condition of purchase.

Opt-Out

You may opt out at any time:

  • Email: click “unsubscribe”
  • Text: reply “STOP”
  • Direct request: info@franchiseconsultingcompany.com


4. Telephone & Text Messaging Compliance

We comply with the Telephone Consumer Protection Act (TCPA).

By providing your phone number, you agree that FCC and its representatives may contact you using:

  • Autodialed calls
  • Pre-recorded or AI-generated voice messages
  • Text messages

Message and data rates may apply.


5. How We Share Your Information

The FCC model is built on connection. Sharing your information is part of delivering value.

Franchise Brands (Franchisors)

When you express interest in a brand or are introduced by a consultant, your information may be shared with that franchisor so they can engage with you directly.

FCC Consultants

Your information is shared within our network of consultants to:

  • Match you with the best advisor
  • Provide guidance and support
  • Facilitate introductions and deal progression

Affiliated Companies

We may share your information with affiliated entities, including:

  • Franchise Journal
  • The Great American Franchise Expo
  • Other companies under common ownership

Service Providers

We use third parties for:

  • CRM systems (e.g., lead management and routing)
  • Communications infrastructure (email, SMS, calling systems)
  • Analytics and performance tracking

Legal & Compliance

We may disclose information when necessary to:

  • Comply with legal obligations
  • Protect our rights, consultants, and partners
  • Enforce agreements


6. Data Use for AI & System Improvement

We may use data (primarily aggregated or anonymized) to:

  • Improve matching algorithms
  • Enhance AI communication systems
  • Optimize consultant performance
  • Improve client outcomes

We do not use personally identifiable information to train AI systems in a way that directly identifies you without your consent.


7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve platform functionality
  • Personalize your experience
  • Track engagement and performance
  • Deliver relevant content and advertising

You can manage cookies through your browser settings.


8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of certain data sharing
  • Limit use of sensitive information

To exercise your rights, contact: info@franchiseconsultingcompany.com


9. Data Retention

We retain your information as long as necessary to:

  • Support your franchise search and decision process
  • Maintain records of transactions and interactions
  • Comply with legal and regulatory requirements
  • Improve our services


10. Security

We implement industry-standard safeguards, including:

  • Secure systems and infrastructure
  • Data encryption
  • Access controls

However, no system is completely secure.


11. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for their privacy practices.


12. Public & Shared Content

If you participate in public forums, events, or shared environments, information you disclose may be visible to others.


13. Children’s Privacy

FCC services are not intended for individuals under 13, and we do not knowingly collect their information.


14. International Users

If you access our services from outside the United States, your information may be processed in the U.S.


15. Updates to This Policy

We may update this policy periodically. Continued use of FCC services constitutes acceptance of those updates.


16. Contact Us

For questions or requests regarding your data:

Email: info@franchiseconsultingcompany.com